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Contact / Daxonet

Let's talk about your stack.

Email us, WhatsApp us, call us, or book a one-day site walk-through. Daxonet principals talk to founders, CFOs, and operations directors every working day. We'll tell you honestly which configuration fits your business — and what it'll cost. No slideware. No hand-waving.

Daxonet team ready to talk about your project
— Direct line

Daxonet Group Sdn Bhd is contactable via email at sales@daxonet.com, phone at +603-9212 8336, and WhatsApp during Malaysian business hours. Daxonet has two offices: a head office in Petaling Jaya, Selangor and a regional office in Johor Bahru. Engagements typically begin with a one-day site walk-through after which Daxonet provides a fixed-fee proposal within 5 working days.

i
Phone
Mon-Fri 9am-6pm MYT
ii
Email
Same-day reply
iii
Offices
2 / Malaysia
Petaling Jaya · Johor Bahru
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Proposal
5 working days
After site walk-through
Channels

Pick the channel that suits the question.

Quick check-in? WhatsApp. Detailed scope? Email. Need a proposal? Book the walk-through.

Offices

Two Malaysian offices, by appointment.

Both offices have demo labs running D365, AutoCount, ARC.OPS, and AI Frontier on real data. Worth the visit if you want to see the stack live.

Petaling Jaya · Head Office

Klang Valley region. Implementation, support, AI specialist team. Demo lab and meeting rooms.

  • Petaling Jaya, Selangor, Malaysia
  • +603-9212 8336
  • Mon-Fri 9am-6pm MYT

Johor Bahru · Regional

Southern Malaysia and Singapore-border manufacturing. Implementation and support team.

  • Johor Bahru, Johor, Malaysia
  • sales@daxonet.com
  • Mon-Fri 9am-6pm MYT
Send a message

Tell us about your project.

We respond within one business day. For urgent matters, WhatsApp or call directly.

A sentence or two is plenty — we'll follow up to dig deeper.

For faster response, message us on WhatsApp at +603-9212 8336.

Ready to skip the form?

Book a one-day site walk-through. Fixed-fee proposal in 5 working days.

Daxonet principals come to your office or factory, map your real workflow, and propose a phased path. No slideware.

Get a Quote
FAQ

What do clients ask before commissioning this service?

What's the typical first-meeting flow?
A 30-minute call to understand the basics — your industry, current systems, biggest operational pain. Then a one-day site walk-through where Daxonet principals come to your office or factory to map your real workflow, talk to your team, and see your current systems. Within 5 working days after the walk-through, you receive a fixed-fee proposal with phased delivery, milestones, and pricing. No surprise change orders.
Is the first conversation free?
Yes. The 30-minute call is free.
Where is Daxonet based?
Daxonet has two Malaysian offices. The head office is in Petaling Jaya, Selangor (Klang Valley region). The regional office is in Johor Bahru, Johor — covering southern Malaysia and Singapore-border manufacturing. Both offices are staffed with implementation, support, and AI specialists.
Do you serve clients outside Malaysia?
Yes — primarily Singapore (English + Chinese), Indonesia (Bahasa Indonesia), Thailand, Vietnam, and the Philippines (English). Our SEA expansion follows our existing Malaysian customers as they expand. We do not currently serve clients outside SEA except for Malaysian-headquartered groups with operations in China or the Middle East.
What's your response time?
Sales enquiries: same business day for any contact received before 5pm MYT. Technical support tickets: SLA-driven (Silver: 24h, Gold: 4h, Platinum: 1h). General questions via WhatsApp during business hours: typically under 30 minutes.
Can we visit your office instead?
Yes. Both offices welcome client visits by appointment. The Petaling Jaya office has a dedicated demo lab where you can see D365, AutoCount, ARC.OPS, and AI Frontier running on real data. Book through email or WhatsApp.
Do you do online demos?
Yes. 60-minute online demos via Microsoft Teams, focused on your specific industry archetype. Recorded if you want to share with your team. Schedule via the form below or by emailing sales@daxonet.com with your industry + main pain point.
Ready to start?

Book a 45-minute briefing with a Daxonet principal.

We review your current state, map a phased path to your target outcome, and tell you honestly whether we are the right partner — or who is.

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