Solutions · Microsoft Power Platform · Power Automate

Stop copy-pasting between systems · Microsoft Power Automate workflow + RPA.

Microsoft Power Automate is the Microsoft workflow automation platform Malaysian SMEs use to retire the daily copy-paste between email, Excel, AutoCount and D365. Cloud flows trigger on any event, desktop flows (RPA) drive the legacy Windows screens no API ever reached, Copilot writes the flow from a one-line prompt and AI Builder reads invoices, POs and receipts on the way through. 500+ connectors wire it into D365, AutoCount, SharePoint, Teams, SQL and Excel. Daxonet ships your first five flows in eight weeks · governed, audit-trailed and Malaysian-data-resident on Day 1.

Book a Free Power Automate Discovery → Talk to an Automation Architect

Built for · Cloud flows Desktop RPA Copilot AI AI Builder 500+ connectors

What is Microsoft Power Automate?

Workflow automation, RPA and Copilot AI for the Malaysian SME stack.

Microsoft Power Automate is the Microsoft cloud workflow automation platform that lets a Malaysian business retire the daily copy-paste between email, Excel, AutoCount, D365 and the LHDN MyInvois portal by replacing those manual steps with triggered, audit-trailed flows. It covers two execution engines under one license · cloud flows (trigger-based automation that fires on a new email, a SharePoint upload, a D365 record change or a scheduled clock) and desktop flows (RPA, or Robotic Process Automation, that drives legacy Windows accounting screens, terminal emulators and any Win32 app that never exposed an API). Embedded Microsoft Copilot for Power Automate writes the entire flow from a one-line prompt · 'when a supplier invoice email arrives, extract the fields with AI Builder and post the approval to Teams' returns a working multi-step flow in under a minute, complete with trigger, condition, AI Builder action, adaptive card and a publish button. AI Builder adds document understanding, prebuilt invoice and receipt processors, prediction models and form processing without leaving the studio. 500+ certified connectors wire Power Automate into D365 Finance, Business Central, Sales, Customer Service, AutoCount Accounting through SQL, SharePoint, Microsoft Teams, Outlook, SQL Server, Excel, Salesforce, ServiceNow and the rest of the Malaysian SME stack. Approvals run as adaptive cards inside Microsoft Teams or Outlook · the approver clicks Approve in the chat, the flow continues. The CIO (Chief Information Officer) reads it as governed automations with DLP (Data Loss Prevention) connector classification, Microsoft Purview lineage and ALM (Application Lifecycle Management) pipelines through dev, test and production environments. The operations lead reads it as 42 hours per week of copy-paste returned to the team, every week. Daxonet, a Microsoft Solutions Partner with 10+ years on the Microsoft enterprise stack, delivers the first cloud flow in 12 days, the first five flows in eight weeks, integrated with D365 and AutoCount on Day 1, with Per-User, Per-User-with-attended-RPA and Per-Flow licensing chosen against your active-flow count, PDPA (Personal Data Protection Act 2010) consent on customer-facing automations, Singapore region Dataverse residency and an audit trail the auditor can sign off.

The manual workday Malaysian SMEs still pay for

Why is your team still copy-pasting between four systems every day?

If the answer is "because we never had budget for an RPA platform" or "because the legacy screen has no API", Power Automate is the answer that fits both. Here is what the audit usually finds.

Copy-paste between 4 systems

Email → Excel → AutoCount → D365 by hand

Twice a day, every weekday, every clerk

One typo away from a wrong vendor payment

Zero audit trail when the auditor asks

42 hrs per worker per week (industry average, McKinsey 2024)

Approvals stuck in email

PO sits in the manager's inbox for 5 days

Forwarded three times, lost in the thread

No record of who approved what, when

Operations chases on WhatsApp every Friday

5 days average approval cycle, based on Daxonet client baselines

RPA platform quote at RM 150K/year

Standalone RPA vendor wants RM 150K per process

Six months to first bot in production

Separate license per bot, per machine

No M365 integration · the team gets two systems to learn

RM 150K per process per year on a standalone RPA platform

What Power Automate delivers

Six outcomes the operations lead reads in the first 90 days.

Each outcome maps to a Microsoft-native capability, not a third-party bolt-on.

Outcome 01

Cloud flows for any trigger

A new email, a SharePoint upload, a D365 record change, a scheduled clock — every event in the Microsoft stack becomes the trigger that starts a flow.

Outcome 02

Desktop flows for legacy systems

RPA bots drive the legacy AutoCount Windows screen, the terminal emulator, the bank portal, the customs portal · every Win32 app the API forgot, attended or unattended.

Outcome 03

Copilot writes the flow

A one-line prompt returns a working multi-step flow with trigger, condition, AI Builder action and Teams adaptive card. The citizen developer ships in minutes, not weeks.

Outcome 04

AI Builder document understanding

Prebuilt invoice, receipt and ID processors, plus custom form-processing models, read PDF and image attachments and hand the structured fields back into the flow.

Outcome 05

Native Teams approvals

Adaptive cards land directly in Microsoft Teams chat, Outlook email and the Approvals app. Approve, Reject, Send-back, comment · the flow resumes the second the response arrives.

Outcome 06

Governance, DLP and ALM

Connector-level DLP policies, Microsoft Purview lineage, Managed Environments and Power Platform Pipelines through dev / test / prod · the auditor reads the trail on Day 1.

Microsoft Power Automate cloud flow dashboard tracked by a Malaysian SME operations lead

Today · 247 runs · 0 errors

00:00+18%23:59

Cloud flows

Trigger-based automation between every modern app you already pay for.

Cloud flows fire on a real-time event in any of 500+ certified connectors · D365, SharePoint, Microsoft Teams, Outlook, AutoCount via SQL, Salesforce, ServiceNow, Shopify, SAP and the rest. They run on Microsoft's cloud infrastructure, scale automatically and write a full run-history every time they execute.

Triggers on a new email, a row, a record, a file, a schedule
Conditions, switches, parallel branches, scopes and try-catch
Full run-history, replays, alerts and integrated debugging
Custom HTTP and REST connectors cover any in-house API

Desktop flows · RPA

RPA bots for the legacy Windows screens no API ever reached.

Desktop flows record click-by-click on the AutoCount desktop screen, the SAP fat client, the bank portal, the customs portal, the supplier ERP login. They replay attended (on the user's signed-in machine) or unattended (on a Windows server, scheduled) and feed the result back into a cloud flow.

Record-and-replay against any Win32 app, browser or terminal
Attended bots run alongside the user · unattended bots run on a server
UI element selectors survive minor screen changes
Hands the result back to a cloud flow for downstream actions

Microsoft Power Automate desktop flow recording an RPA bot against a legacy AutoCount Windows screen

Bot · click-by-click

Open

Type

Submit

3 steps · 2.4 sec · per record

Copilot for Power Automate

What does Copilot for Power Automate actually do day-to-day?

Four moments where Copilot replaces the manual click-through your citizen developer used to live in.

flow.definition · supplier-invoice-pipeline

# Copilot moment 01 · build flow from prompt prompt: "when an invoice email arrives, extract fields with AI Builder and post to Teams" returns: flow(5 steps, 14 sec, ready-to-publish)

# Copilot moment 02 · explain a flow in plain language prompt: "explain what this flow does to a non-technical approver" returns: summary(plain-EN, plain-CN, business-language paragraph)

# Copilot moment 03 · fix a failing run from the error message prompt: "this run failed at step 4 with a 401 · what is wrong?" returns: diagnosis(connector reauth, suggested fix, one-click apply)

# Copilot moment 04 · suggest the next-step optimisation prompt: "this flow ran 12,400 times last month · what should we improve?" returns: recommendation(parallel branches, retry policy, capacity sizing)

Runs on · Per-User Premium AI Builder credits Dataverse environment

ROI · what the CFO reads

What does Power Automate return on the operations and finance budget?

Four numbers Daxonet sees on Phase 1 deployments across Malaysian SMEs. Source · Daxonet client baselines, 2024–2025 average.

−42hrsper week

Hours back per knowledge worker

The team gets 42 hours per week back from copy-paste and email-chasing, every week, every clerk on the flow.

Faster than custom code

A Copilot-generated flow ships 9× faster than the same integration written by hand in C# or JavaScript, with run-history and retries built in.

9×faster

97%audit-trail

Audit-trail coverage

97% of approval and integration events land in a queryable run-history with who, when and which payload — based on the Daxonet 2024 deployment cohort.

To first five flows in production

Eight weeks from kickoff to five live cloud flows · supplier invoice, sales order, expense approval, M365 lifecycle and one desktop-flow RPA bot.

8 wkto 5 flows

Daxonet methodology

How long does a Power Automate rollout take with Daxonet?

First production cloud flow in 12 days, first five flows in eight weeks, governance and ALM on Day 1. The S-curve below is the rhythm.

Week 1–2 01

Discover

Process audit, connector inventory, license-tier sizing, top-five flow candidates ranked by hours-saved.

Week 3–5 02

Build

Cloud flows, desktop-flow RPA recordings, AI Builder model training, Copilot prompt-tuning, Teams adaptive cards.

Week 6–7 03

Pilot

UAT with finance and operations leads, ALM pipeline through dev / test / prod, DLP policies and Managed Environment.

Week 8–12 04

Scale

Cutover, hypercare, Centre-of-Excellence handover, second-wave flow backlog and quarterly Copilot review.

Why Daxonet

Why pick Daxonet over a generic Microsoft partner?

Four credibility tiles around one Malaysia delivery hub.

01 · Microsoft Solutions Partner

Tier-1 partner status across Business Applications, Data + AI, Modern Work

Direct escalation paths to the Microsoft engineering teams behind Power Automate, Dataverse and AI Builder.

02 · Cross-product wiring

D365 + AutoCount + AI Frontier under one roof

Daxonet is the only partner combining Microsoft enterprise, AutoCount SME accounting and AI delivery in one delivery team.

Daxonet Malaysia delivery team configuring Microsoft Power Automate at the Petaling Jaya office

Daxonet · Petaling Jaya + Johor Bahru

03 · Bilingual + PDPA-aware

EN, BM and 简体中文 delivery, PDPA-aligned consent on Day 1

Singapore region Dataverse residency, PDPA (Personal Data Protection Act 2010) consent on customer-facing flows, audit trail the LHDN auditor can sign off.

04 · 10+ years delivery

Reference customers · Panasonic, Novelis, Raco, Sorento

10+ years on the Microsoft enterprise stack across discrete and process manufacturing, distribution and services.

FAQ

Questions Malaysian operations leads, finance leads and IT managers ask before signing.

What is Microsoft Power Automate and who is it for?

Microsoft Power Automate is the Microsoft cloud workflow automation platform that retires manual copy-paste between systems with triggered, audit-trailed flows. Daxonet implements it for Malaysian SMEs running 5 to 500 staff across trading, retail, manufacturing, services and tech-led businesses · founders, operations leads, finance leads and IT managers who need their team back from 42 hours of weekly busywork without hiring a developer or buying a six-figure RPA platform.

Cloud flows vs desktop flows · which one do we need?

Cloud flows are the right choice when both ends of the integration speak modern APIs · D365, SharePoint, Teams, AutoCount via SQL, Outlook, SAP, Salesforce, ServiceNow, Shopify and 500+ certified connectors. They run on Microsoft cloud infrastructure on a trigger (new email, scheduled clock, record change). Desktop flows are the right choice when one end is a legacy Windows app that never exposed an API · the old AutoCount desktop screen, a terminal emulator, a portal that only accepts UI clicks. Desktop flows run as RPA (Robotic Process Automation) bots on a Windows machine, attended (with the user signed in) or unattended (on a server, scheduled). Most Malaysian SME deployments use both. Daxonet maps each business process to the right flow type in the discovery week.

What does Copilot for Power Automate actually do?

Copilot for Power Automate writes the entire flow from a one-line prompt · 'when a supplier invoice email arrives, extract the fields with AI Builder and post the approval to Teams' returns a working multi-step flow in under a minute, with trigger, condition, AI Builder action, Teams adaptive card and a publish button. It also explains an existing flow in plain language, fixes a failing run by reading the error and suggesting the correction, and proposes the next-step optimisation when usage data shows a bottleneck. Copilot for Power Automate runs on the Per-User Premium tier with adequate AI Builder credits. Daxonet tunes the prompt patterns and the connector inventory so Copilot generates flows grounded in your business definitions, not generic Microsoft demos.

How is Power Automate licensed · Per-User, Per-User with attended RPA, Per-Flow?

Power Automate is licensed in three commercial tiers plus a seeded entitlement. The Per-User plan covers an individual user across unlimited cloud flows the organisation builds · the right tier when many people each run a few flows. The Per-User plan with attended RPA adds desktop-flow execution against legacy Windows apps, attended on the user's signed-in machine. The Per-Flow plan covers one named flow used by the whole team or a service account · the right tier for one big always-on integration like the supplier invoice pipeline. A limited Power Automate for Microsoft 365 entitlement is seeded inside many M365 plans · enough for personal flows over Outlook, SharePoint and Teams without an extra license. Unattended RPA on a server is sold as an add-on capacity SKU. Daxonet builds a tier-by-tier TCO model before contract.

How does Power Automate integrate with AutoCount, D365 and the Microsoft 365 stack?

Power Automate ships with 500+ certified connectors. D365 Finance, Business Central, Sales, Customer Service and Field Service connect through Dataverse and the D365 connectors · zero ETL needed. AutoCount Accounting connects through the AutoCount SQL database via the SQL Server connector for cloud flows, and through desktop flows for the AutoCount Windows screens that have no SQL equivalent. SharePoint, Outlook, Microsoft Teams and OneDrive use built-in standard connectors and run on seeded Microsoft 365 license. SQL Server, Excel, Salesforce, Twilio, ServiceNow, Shopify, SAP and 500+ others are also covered. Custom HTTP and REST connectors cover any in-house API. Daxonet wires the AutoCount connector with the right gateway and security model on Day 1.

How are approvals handled in Microsoft Teams and Outlook?

Approvals run as adaptive cards. The approver receives a card inside Microsoft Teams chat, Outlook email or the Approvals app on iOS and Android. They click Approve or Reject directly in the card, optionally attach a comment, and the flow resumes immediately on the response. Multi-stage approvals route sequentially through finance, operations and the GM. Custom-response approvals offer Approve, Reject, Send-back and any business-defined option. Power Automate captures the full audit trail · who, when, on which device, with which comment. Daxonet maps the approval matrix into the flow definition during the discovery week.

Is Power Automate governed, ALM-ready and PDPA-compliant for a Malaysian business?

Yes. Power Automate runs role-based security and connector-level security against Dataverse and the Microsoft Power Platform Admin Centre. DLP (Data Loss Prevention) policies classify connectors into Business and Non-Business groups · the platform refuses to publish a flow that mixes the two when policy forbids it. Microsoft Purview tracks lineage, classification and access across every flow run. Managed Environments adds sharing limits, weekly digests, solution checker enforcement and pipeline gates. ALM (Application Lifecycle Management) runs through Power Platform Pipelines · dev, test and production environments with automated solution promotion. Daxonet provisions Singapore region Dataverse residency for Malaysian tenants, sets PDPA-aligned consent on customer-facing flows and hands the auditor a working ALM trail on Day 1.

How long does a Power Automate rollout take with Daxonet, and what does AI Builder cost?

First production cloud flow · 12 working days. First five flows in production · eight weeks. Discovery, process mapping and connector inventory takes 1 to 2 weeks. Build, Copilot prompt-tuning, AI Builder model training and the first working flow run 4 to 5 weeks. UAT with the operations and finance leads, training, ALM pipeline setup and the desktop-flow rollout takes 1 to 2 weeks. Cutover and a 4-week hypercare period closes Phase 1. AI Builder is metered in credits packaged with the Per-User Premium plan or sold as a separate capacity SKU. Daxonet sizes the credit envelope against your forecasted form-processing, OCR and prediction calls before contract.

Where automation leaders go next on daxonet.com.

Power BI Power Apps Microsoft Fabric Daxonet AI Frontier D365 Finance Implementation Services

Ready to give the team 42 hours per week back?

Daxonet runs a free 60-minute Microsoft Power Automate discovery for Malaysian founders, IT managers, finance leads and operations leads. We come back with a TCO model, a license-tier recommendation, the first five flow candidates ranked and a 12-day pilot plan you can take to the operations lead and the CIO together.

Book a Free Power Automate Discovery → WhatsApp the team →

Build your own copilots — no code required.

From shop-floor to finance — one connected system.

From experiment to operations — in 90 days.