Phase 4 is live · all businesses must submit
- ✓Every invoice goes to MyInvois · no exception by revenue size
- ✓Self-billed and consolidated invoices count too
- ✓Grace period is over · penalties apply now
Action required · this month
Solutions · Middleware · e-Invoice
MyInvois e-Invoice for any system · Daxonet middleware bridges them all.
Daxonet e-Invoice Middleware is a Malaysian-built bridge that connects whatever accounting or ERP system you already run · AutoCount, D365 and other ERP or accounting platforms, custom in-house tools, even Excel · directly to LHDN's MyInvois portal. Save the invoice in your system · the middleware submits to LHDN, validates the TIN, returns the UIN in seconds and prints it back on the invoice. Phase 4 is live, every Malaysian business must comply, and Daxonet implements the bridge in 14 days at a fixed price agreed on a 30-min discovery call.
Works with whatever you have
AAutoCount
LLegacy accounting
DD365
SSAP
CCustom
XExcel
Six things the middleware does
What does Daxonet e-Invoice Middleware actually do, day to day?
Top row · the three things it does. Bottom row · the three outcomes a Malaysian SME owner cares about.
Every invoice posts to MyInvois automatically
Save the invoice in your system · the middleware submits to LHDN, validates the TIN, returns the UIN, prints it back on the invoice.
Self-billed and consolidated invoices handled
Self-billed invoices for foreign suppliers and consolidated invoices below RM 200 follow the right LHDN rules without a workaround.
Credit notes, debit notes and cancellations
Issue a credit note · the middleware ties it to the original UIN. Cancel within 72 hours · the cancellation flow is handled correctly.
One middleware · any system you already use
AutoCount, D365 and other ERP or accounting platforms, custom in-house, even Excel · the middleware connects through standard exports or APIs. You do not replace your software, you bridge it to MyInvois.
Bulk batch submission · 50 or 5,000, same flow
End of month, end of quarter, retro-submit a batch from a CSV · the queue handles throttling, retries and the LHDN rate limit so you never miss a deadline.
7-year audit trail · saved automatically
Every submission, response, UIN and rejection is logged with a timestamp and signed payload. When LHDN audits, the report is one click away.
Five LHDN-recognised categories
Which e-Invoice categories does the middleware handle for me?
Every invoice category that LHDN recognises · the middleware handles each one with the right submission flow.
Standard invoice
The everyday B2B sales invoice · submitted to MyInvois on save, UIN returned in seconds.
✓HandledCredit note
Sales returns and price adjustments · linked to the original UIN with the correct adjustment flow.
✓HandledDebit note
Additional charges after the original invoice · same UIN-link rules, no manual rework.
✓HandledSelf-billed invoice
You issue on behalf of a foreign supplier or claim · the buyer-side flow LHDN expects.
✓HandledConsolidated invoice
Walk-in retail receipts under RM 200 · roll up monthly into the consolidated submission.
✓Handled
How it fits
How fast can a Malaysian SME go live with the middleware?
Two weeks from the discovery call to production · fixed price, no surprises.
Connect your existing system
Daxonet maps your AutoCount, SQL, D365 or SAP export · your MyInvois TIN is registered, the middleware is wired in.
First batch test submission
20 sample invoices submitted to the LHDN sandbox · UINs returned, edge cases (self-billed, consolidated, credit notes) verified.
Production live · audit trail on
Switched to LHDN production. The first month is monitored daily by the Daxonet WhatsApp team. Fixed-price after a 30-min discovery call.
Daxonet support · the way Ahmad already works
How does Daxonet support Malaysian SMEs through the rollout?
Four WhatsApp milestones · the channel you already use every day.
D
Daxonet Support
Online · MY local team · BM, EN, CN
Online
Phase 1 · Day 1
Discovery call booked · 30 min
We confirm your TIN, your existing system (AutoCount, SQL, D365 or other) and the invoice volume. Fixed-price quote on the same call.
9:14 AM
Phase 2 · Day 3
Sandbox connected · sample invoices submitted
20 sample invoices submitted to the LHDN sandbox. Self-billed and consolidated examples covered. UINs returned · screenshots shared in the WhatsApp group.
2:48 PM
Phase 3 · Day 10
UAT sign-off · ready for production
Your team runs the smoke test with 5 real invoices · the credit-note flow is verified. Sign-off on WhatsApp, switch to production scheduled for Day 14.
11:02 AM
Phase 4 · Day 14 onwards
Production live · 30-day daily watch
The middleware is running in production. The Daxonet team watches the queue daily for 30 days · any rejection gets a same-hour reply on the WhatsApp group.
8:30 AM
Why Daxonet for e-Invoice middleware
Why is Daxonet the safer pick for a Malaysian SME on e-Invoice middleware?
Five trust stamps · ten years of Malaysian SME work · the boring credentials your accountant and your auditor both want to see.
AuthorisedAutoCount Dealer
Track record10+ years MY
Customers500+ MY SMEs
ComplianceLHDN-aligned
ChannelWhatsApp · MY team
FAQ
Questions Malaysian SME owners ask before signing on the e-Invoice middleware.
Phase 4 is already live · what is the grace period status for a Malaysian SME today?
Phase 4 of LHDN's MyInvois mandate took effect on 1 January 2026 and covers every Malaysian business regardless of revenue. The phased grace periods that ran for earlier phases have ended. Submissions are expected in real time as invoices are issued, the LHDN penalty schedule (RM 200 to RM 20,000 per offence, with up to 6 months imprisonment) applies and B2B customers commonly reject non-compliant invoices on receipt because they cannot claim input tax without a valid UIN on the buyer copy. Daxonet's standard 14-day rollout is built around this reality · the discovery call confirms TIN registration, your existing system, the invoice volume and any edge cases (self-billed for foreign suppliers, consolidated walk-in retail, credit-note flows) before the fixed-price quote.
I already use AutoCount, another accounting platform or D365 · do I have to replace it?
No. The middleware sits beside your existing system, not on top of it. For AutoCount Accounting 2.0 and AutoCount Cloud Daxonet uses the AutoCount-native e-Invoice hooks. For other Malaysian accounting platforms the middleware reads the invoice table directly through a standard SQL connector. For Microsoft Dynamics 365 Finance and Business Central the middleware subscribes to the invoice-posted event through the Microsoft Power Platform. For other large-enterprise ERPs the middleware reads the standard IDOC, RFC or API export. For custom in-house systems the middleware accepts a scheduled CSV or REST callout. Your team carries on with the software they know · the middleware bridges every saved invoice to MyInvois in the background and returns the LHDN UIN onto the invoice in seconds.
I have not signed up on MyInvois yet · can Daxonet help with the LHDN portal registration?
Yes. Daxonet handles the MyInvois portal registration as part of the 14-day rollout. The TIN (Tax Identification Number) and the LHDN digital certificate are registered, the company entity is set up on the MyInvois portal, the sandbox environment is connected for testing and the production environment is switched on after UAT sign-off. If your accountant is the right authorised person on the LHDN side Daxonet coordinates with them through the same WhatsApp group used for the rest of the rollout.
How is the middleware priced and is there a fixed-price option?
Daxonet quotes the middleware as a fixed-price implementation after a 30-min discovery call · the price covers TIN registration, the system connector (AutoCount, D365 or another ERP / accounting platform), the 5 LHDN-recognised invoice categories, the 14-day rollout, UAT sign-off and 30 days of daily WhatsApp watch after go-live. The ongoing run-rate covers the cloud queue, the audit-trail storage and the WhatsApp support tier. Pricing is given on the discovery call rather than the website because it depends on the source system, the invoice volume and the edge cases · the principle is fixed price, no surprises.
How does the middleware handle self-billed invoices and consolidated invoices below RM 200?
Both are handled with the LHDN-defined flow. Self-billed invoices (Type 04) are issued by the buyer on behalf of a foreign supplier or a non-registered claimant · the middleware sets the correct buyer-issued flag, submits the payload to MyInvois with the right party roles and stores the LHDN UIN against the supplier record. Consolidated invoices (Type 05) cover walk-in retail receipts below RM 200 · the middleware groups the daily receipts, generates the consolidated submission monthly to match LHDN's expected cadence and keeps the original receipt detail in the audit trail in case of audit. Credit notes (Type 02), debit notes (Type 03) and cancellations within 72 hours are handled the same way · linked to the original UIN with the LHDN-defined adjustment flow.
How long is the audit trail kept and where is the data stored?
The full submission package (request payload, LHDN response, timestamps, signed XML, returned UIN) is kept for 7 years to satisfy LHDN audit retention rules. Data is stored in Singapore region (Southeast Asia) for Malaysian deployments because it is the lowest-latency region with full compliance availability today, with the new Malaysia Central region on the roadmap as services light up. PDPA Article 7 consent is documented as part of the implementation. RBAC restricts the audit log to the named compliance officer and the Daxonet support engineer assigned to the account. The monthly health report covers submission count, error rate, average round-trip latency and the 7-year retention status.
Does the middleware interface speak Bahasa Melayu and Chinese as well as English?
Yes. The portal interface and the WhatsApp support thread are available in Bahasa Melayu, English and Simplified Chinese. The submission payload itself follows LHDN's UBL 2.1 specification (English field names) but the user-facing dashboard, error messages, training material and 14-day rollout playbook ship in BM, EN and CN. The Daxonet local team in Petaling Jaya and Johor Bahru speaks all three languages. Customer-side artefacts (invoice templates, customer notification email, supplier letter for self-billed setup) are produced in the language the customer prefers.
Is WhatsApp the actual support channel or just a marketing line?
WhatsApp is the actual primary support channel. Each customer is set up on a dedicated WhatsApp group with the named Daxonet engineer, the account manager and the customer's nominated compliance officer. Phase-by-phase rollout milestones (discovery, sandbox, UAT, production go-live, 30-day daily watch) are confirmed on the group with screenshots and read-receipts. Same-hour replies during MY business hours are the standard for Gold and Platinum tiers. Email and the formal helpdesk run alongside for audit and ticket history but the working channel is WhatsApp · matching how Malaysian SME owners actually run their business.