What is AutoCount OneSales and who runs it?
AutoCount OneSales is the mobile sales-force automation app from AutoCount, designed for Malaysian SME field sales reps in trading, distribution and wholesale. The rep installs OneSales on their iOS or Android phone and works at the customer site. Daxonet implements OneSales for SMEs running 2 to 30 field reps across Klang Valley, Penang, Johor and the rest of Malaysia. Most clients run OneSales alongside AutoCount Accounting on the same tenant so quote, order and customer master flow without double entry.
Does OneSales connect to my existing AutoCount Accounting data?
Yes. OneSales reads the customer master, product master, price list and inventory directly from AutoCount Accounting. The rep sees the live stock balance and the correct customer-specific price at the customer site. When the rep submits an order in OneSales, the sales order lands in AutoCount Accounting ready for invoicing. No Excel export. No copying numbers from WhatsApp into the office system. Daxonet handles the wiring during onboarding.
Does OneSales work offline in interior areas with no signal?
Yes. OneSales is offline-first by design. The rep can pull up customer details, check the last cached stock balance, raise a quote, log a visit, capture a photo and write notes with no signal at all. When the phone reconnects to mobile data or WiFi, OneSales auto-syncs the new records to AutoCount Accounting and refreshes inventory. This is critical for reps covering Pahang, Terengganu, Kelantan, interior Sabah and Sarawak, and the kampung route.
What hardware do my reps need to run OneSales?
Any modern Android phone or iPhone the rep already owns. iOS 14 and above, Android 9 and above. There is no special hardware. No POS terminal. No ruggedised tablet required. Daxonet ships the app via the App Store and Google Play, configures the tenant, and onboards each rep in 30 minutes. Optional Bluetooth receipt printer if the rep wants to print a quote on the spot.
Can the rep WhatsApp the customer the quote PDF?
Yes. After the rep raises a quote in OneSales, one tap generates the quote PDF and one more tap shares it through WhatsApp, email or SMS to the customer. The PDF carries the company branding, terms, prices and signature block. Customers in Malaysia expect WhatsApp delivery, so this single-tap share is one of the most-used features in the app.
What does the boss see while reps are on the road?
The manager dashboard runs in any browser at the office. The boss sees the live coverage map showing where each rep checked in today, revenue-per-rep this month, customer visit frequency, the live quote and deal pipeline, and an alert when a rep has not visited a key customer for X days. No more guessing. No more waiting for the Monday meeting.
How long does an AutoCount OneSales implementation take?
For a typical Malaysian SME with 5 to 15 field reps, full implementation runs 2 to 4 weeks. Tenant provisioning takes 1 to 2 days. AutoCount Accounting wiring, customer master sync, price list and route territory setup take 1 to 2 weeks. Pilot with 2 reps for one week. Then full team go-live and rep training in EN, BM or Mandarin. First month of WhatsApp post-go-live support is included. Daxonet quotes a fixed price after a 30-minute walkthrough.
What languages does the OneSales app and training support?
The OneSales operator interface runs in English, Bahasa Melayu and 简体中文. Reps switch language per device. Daxonet trains the team in whichever language is most comfortable, including mixed-language sessions for teams where the boss prefers Mandarin and the reps prefer BM. Materials, quote templates and training videos are bilingual.
