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Daxonet AI Frontier · Raven

One Raven. Every answer, on WhatsApp.

Raven is a knowledge assistant that lives inside the apps your team already uses. Upload your documents, then ask a question in plain language, in English, Malay or Mandarin, and get a straight answer with the exact source cited. No new app to install. No new system to learn. Just answers, where the work already happens.

Lives on WhatsApp Cites the source, every answer EN · BM · 中文
Onboarding Q3 · Group
Nadia, Wei Ming, Raven AI, +8
@Raven what's our medical leave policy for confirmed staff?9:12 AM ✓✓
Confirmed staff get 14 days paid medical leave per year, rising to 18 after 5 years.
Employee-Handbook-2026.pdf · p.129:12 AM
中文版有吗?9:13 AM ✓✓
有的 确认员工每年享有 14 天带薪病假…9:13 AM

Raven is Daxonet AI Frontier's WhatsApp-native knowledge assistant for Malaysian businesses. You upload your documents, SOPs, product sheets, HR handbooks, price lists, and your team asks questions in plain language, in English, Bahasa Malaysia or Mandarin, by text or voice note, right inside WhatsApp. Raven answers from your own content and shows the exact source for every answer, so staff stop hunting through folders and group chats. It also works in Telegram, Microsoft Teams, Slack, Discord and on your website, connects to systems like AutoCount, Microsoft Dynamics 365, SharePoint and Dropbox, and all data is hosted in Malaysia. There is no new app to install and nothing new for staff to learn.

The Problem

Why does your team keep asking the same questions?

The answers exist. They are in a handbook, a price list, a folder, a year of group chats. The problem is not your people, it is that the knowledge is locked where nobody can reach it quickly.

Your team wastes hours every week hunting for answers that already exist somewhere. A new hire asks the same question a hundred people asked before. A customer waits while someone digs through files. The senior staff become a help desk for facts that should be one message away.

It is not a people problem. It is a knowledge problem.Raven turns your documents into answers your team can pull instantly, in the chat app they already live in.

Three moves, every time
  1. 1Upload your documents.SOPs, handbooks, price lists, product sheets.
  2. 2Ask questions.In plain language, on WhatsApp, by text or voice.
  3. 3Get answers, with the exact source shown.
What It Does

What does Raven AI actually do for your business?

One brain over all your knowledge, reachable from every channel, answering from your data, in your languages, hosted where you are.

One brain, every channel

Raven holds your whole knowledge base in one place and answers from it wherever your team is, WhatsApp, Telegram, Teams, Slack, Discord or your website. Update a document once and every channel gets the new answer.

Shows the exact source

Every answer cites the document and section it came from. No “trust me”, your team and your customers can verify in seconds. If the answer is not in your documents, Raven says so instead of guessing.

Speaks the way Malaysians talk

English, Bahasa Malaysia and Mandarin, including the way people switch between them mid-sentence. Staff and customers ask in their own language and get the answer back in the same one.

Your data, hosted in Malaysia

Your content is hosted in Malaysia, not on US or EU servers, aligned with PDPA expectations and close to home. Raven answers from your documents and your content stays yours.

Where Your Team Already Talks

Why put a knowledge assistant on WhatsApp?

Business in Malaysia does not happen in a portal nobody logs into. It happens in WhatsApp. Your customers chat, your suppliers chat, your staff chat. That is exactly where Raven lives.

WhatsApp-first
Where your team already chats every day.

Zero learning curve

Staff already use WhatsApp every day. Nothing new to install, nothing new to learn, they just message Raven the way they message a colleague.

Voice notes welcome

No time to type? Send a voice note. Raven understands it and answers, which suits a floor staffer, a driver or a busy owner on the move.

Group-friendly

Tag Raven AI in a group chat and it answers without breaking the conversation, so a whole team gets the same cited answer at once.

Beyond WhatsApp. All channels, one brain.
WhatsApp Telegram Microsoft Teams Slack Discord Your Website
AI Staff

Which roles can Raven AI staff for you?

Raven is pre-built for the roles every business already has, and anything you can describe, you can add as a custom assistant on day one. Same knowledge base, different jobs.

Sales assistant

Answers product and pricing questions from your live catalogue, compares models, and surfaces the current promotion, so a customer enquiry on WhatsApp turns into a clear, cited reply in seconds.

Support assistant

Handles the repeat questions, policies, how-tos, order steps, from your own help content, and shows the source so customers and agents alike can trust the answer.

HR & onboarding assistant

Answers leave, claims and policy questions from your handbook, and walks new hires through onboarding, so your HR team stops being a human FAQ.

Operations assistant

Surfaces the right SOP at the right moment, so the standard way of doing things is one message away on the floor, not buried in a shared drive.

Internal knowledge assistant

One place to ask anything about how your company works, drawing on every document you have uploaded, available to the whole team in their group chats.

Need something custom?

Anything you can describe, Raven can do. Add your own assistant on day one, shaped around the exact work your business does.

Integrations

What does Raven AI connect to?

Raven reads from where your knowledge already lives, instead of asking you to move it. Connect the systems you already run, and ask us about the ones not on this list.

AutoCount
Microsoft Dynamics 365
SharePoint
Dropbox
Lazada
MyInvois
Microsoft Teams
Slack & Discord

Don't see your system? Ask us, we've connected more than this list.

Side by Side

Why Raven, not a generic global tool?

A US-built knowledge bot and a Malaysia-built assistant are not the same product. Raven wins on the things Malaysian teams actually need, and the things your compliance officer checks.

Generic Global Tool Raven AI
Primary channelWeb chat onlyWhatsApp-first
LanguagesEnglish-ledEnglish, Bahasa Malaysia & Mandarin
Sources“Trust me”Cited, every answer
Data locationUS / EU serversHosted in Malaysia
10+

Years building business systems in Malaysia

100+

Malaysian SMEs we already work with

3

Languages, the way Malaysians actually talk

1

Brain behind every channel and assistant

Built by Daxonet. We know your stack, we know your customers, and we know the grants, so getting Raven live is a guided project, not a science experiment.

Three Steps To Start

How do you go from documents to a working assistant?

No big-bang rollout. You see Raven working on your own content with one team before you scale it across the business.

  1. 01

    Free Discovery Call

    We learn your business. You see Raven AI in action on a real example.

  2. 02

    Pilot Sprint

    We build your first assistant. You test it with one team on your own documents.

  3. 03

    Full Rollout

    We scale Raven across your business. You measure the ROI against the time it gives back.

Take It With You

Download the Raven AI brochure.

The full Daxonet AI Frontier Raven brochure, what it does, where it lives, the channels and integrations, and how the three-step rollout works, in one PDF you can share with your team.

Download Brochure (PDF)

Daxonet AI Frontier · Raven · No form required

Q&A

What Malaysian teams ask before they put Raven AI on WhatsApp

What is Raven AI, and how is it different from ChatGPT?
Raven is a knowledge assistant that answers from your business's own documents, not from the open internet. You upload your SOPs, handbooks, price lists and product sheets; Raven indexes them and answers staff and customer questions from that content, citing the exact source every time. ChatGPT answers from what it was trained on and cannot show you which of your files an answer came from. Raven also lives inside WhatsApp and the other channels your team already uses, and all of its data is hosted in Malaysia.
Where does Raven AI live, do we have to install an app?
No new app. Raven is WhatsApp-first, because in Malaysia that is where business actually happens, your customers chat, your suppliers chat, your staff chat. Your team already uses WhatsApp every day, so there is nothing to install and nothing new to learn. Raven also works in Telegram, Microsoft Teams, Slack, Discord and as a chat widget on your website. It is one brain answering across every channel.
Can Raven answer in Malay and Mandarin, not just English?
Yes. Raven speaks the way Malaysians actually talk, English, Bahasa Malaysia and Mandarin, including code-switching within a single message. A staff member can ask in Malay, a customer can ask in Mandarin, and Raven answers in the same language from the same underlying knowledge.
How do we trust the answers, can it show where each answer came from?
Every answer shows the exact source, the document and the section it was drawn from, so a staff member or a manager can verify it in seconds. This is the difference between ‘trust me’ and a cited answer, and it is why Raven is safe to put in front of customers and new staff. If the answer is not in your documents, Raven tells you rather than inventing one.
Where is our data stored, is it safe and PDPA-friendly?
Your data is hosted in Malaysia, not on US or EU servers, which keeps it close to home and aligned with Malaysian data-protection expectations under the PDPA. Raven answers from your documents; your content stays your content. Daxonet sets this up with you as part of onboarding so you know exactly where everything lives.
What can Raven connect to, AutoCount, Dynamics 365, SharePoint?
Raven connects to the systems Malaysian businesses already run, including AutoCount, Microsoft Dynamics 365, SharePoint, Dropbox, Lazada and MyInvois, among others. If you do not see your system on the list, ask us, we have connected more than the obvious ones. The point is that Raven reads from where your knowledge already lives instead of asking you to move it.
We don't just want answers, we want assistants for specific roles. Can Raven do that?
Yes. Raven comes with pre-built AI staff for the roles every business already has, sales, support, HR, operations, and you can add your own. Anything you can describe, Raven can do, and you can add a custom assistant on day one. Each assistant draws on the same knowledge base but is shaped to the job it does.
How do we get started, and how fast can we see it working?
Three steps. First, a free discovery call, we learn how your business works and you see Raven AI in action. Second, a pilot sprint, we build your first assistant and you test it with one team. Third, full rollout, we scale Raven across your business and you measure the ROI. You see a working assistant on your own content before any wide rollout.
One Raven. Every Answer.

Your team's knowledge should answer back, on WhatsApp, in seconds.

Book a free 30-minute discovery call. We learn how your team works, show you Raven AI answering from your own documents with the source cited, and map a pilot you can test with one team before you roll it out.

Hi! What can I do for you?
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